BUSINESS VOICE
SERVICES
Turn Microsoft Teams Into A Powerful Outbound Calling Platform
Microsoft 365 Business Voice is an additional licence product that turns Microsoft Teams into a fully functional phone system. In turn, Teams can become a flexible unified communication solution for your organisation, uniting internal communications with your phone system.
WHY USE MICROSOFT 365 BUSINESS VOICE?
Business Voice is a logical replacement for PTSN and ISDN telephone systems (now being made obsolete) and offers organisations a cheaper solution than traditional telecom providers.
Like a regular desk phone, users get their own phone numbers to receive and make calls. Because Business Voice is a part of Teams, you can turn any PC, Mac, or mobile device into a phone to field your organisation’s calls.
All the features of a phone system are included: voice mail, caller ID, shared phone lines, and emergency calling. You can also set up standard and freephone numbers, call menus to help callers get to the right department, audio conferencing to host meetings with anyone, and more.
All these features come wrapped into an easy-to-manage bundle. You don’t need to worry about choosing the right plan or feature; they’re all there and set up for you.
Networks can provide all necessary licensing, deploy your Microsoft 365 phone system across your organisation, and assist with ongoing management.
BENEFITS OF OUR IT SUPPORT SERVICES
Microsoft Business Voice is the perfect calling solution for SMB organisations that either already use Teams or that are looking to digitally transform their telecoms:
Easily add calling plans to Microsoft Teams
Access to a responsive helpdesk – with experienced IT engineers and specialists – around the clock whenever your organisation needs it.
Plans come in different sizes
Network monitoring and proactive security patching that prevents IT problems, rather than just fixing them.
Buy calling plans for supported countries
Microsoft partner, certified Mac technicians, Cyber Essentials assessors, plus ISO 9001 and 27001 accredited.
Deploy in the cloud
A large team and wide breadth of experience mean our IT support services can grow with your success
No need for additional phone handsets
Dedicated to keeping our customers happy, with a median customer relationship of 5 years.
Port existing phone numbers
Our services are up to 40% cheaper than in-house IT resources and much more efficient.
Partner For Business Voice Services & Wider Microsoft 365 Solutions
Networks is a leading IT company working with organisations across London and the South East.
Alongside our comprehensive IT support offering, we’re an experienced provider of professional managed services including unified communication and VoIP phone solutions.
We’re also Microsoft Gold partners, offering expert support for common Microsoft 365 products as well as development for Microsoft’s advanced business systems.
To discuss our IT services in more depth please get in touch: