Unify your Communication Channels With Our Teams Services
Microsoft Teams is a transformational communication platform. It revolutionises how organisations work together and delivers more efficient ways to engage and collaborate.
We deliver Microsoft Teams consultancy solutions to organisations of all sizes, tailored to the way you work. And we support integrations with wider Microsoft 365 apps such as SharePoint Online, as well as phone systems.
To discuss implementing or maximising Microsoft Teams in your organisation please get in touch:
WHAT IS MICROSOFT TEAMS?
Microsoft Teams is a cloud-based group messaging platform that’s enhanced with the power of Microsoft 365 suite of apps.
As a result, it allows groups of contacts (or ‘teams’) to:
All these features come wrapped into an easy-to-manage bundle. You don’t need to worry about choosing the right plan or feature; they’re all there and set up for you.
- Message, call and video conference with groups or on a one-to-one basis
- Share files and documents, and collaborate on projects
- Manage tasks, schedules, calendars and to-do lists for you or your other Team members
- Communicate on the go via the Teams mobile app
Each user can create up to 250 teams. This means there’s enough capacity for all your projects to be run in their own individual Teams chats.
Documents shared in Teams automatically store to a SharePoint Online instance, with each organisation able to access up to 25 TB of storage for their Teams files.
There is also a wide range of apps that can expand Teams. These include apps such as survey tools, CRM integration and task management solutions.
OVERSEAS CALL CENTRES ISN’T OUR STYLE
Some IT companies will use external call centre agencies to handle their out-of-hours and 24 hour IT support. But that’s not the way we see a great service working.
Call centres typically have limited technical expertise and won’t know customer setups fully. They’ll often rely on online tutorials to address your problems. And if things get too technical the issue has to be abandoned, prolonging your IT problem.
At Networks, we feel that if you’re paying for IT expertise then you should get it. That’s why our IT support services are only provided by our own trained engineers. They’ll know or have details of your IT systems to hand, so will be able to fix your problems quicker.
TEAMS AS A CALLING SOLUTION
Microsoft Teams supports audio and video calling. Teams-to-Teams is included free of charge in all versions of the software. This means it can save organisations money on internal calls, and removes the need for software such as Skype or Zoom.
Microsoft Teams can also be a fully functional telephone system (when coupled with 3CX VoIP or utilising Microsoft Business Voice). Telephone calls can then be made and received from within Teams on whichever device a user is logged onto, whether that’s a PC, tablet or mobile.
MICROSOFT TEAMS WITH NETWORKS ENGINEERING
Networks deploys Microsoft Teams solutions to organisations of all sizes and can address all aspects of licensing, deployment, training and support.
Many organisations will find they already have Teams as part of their Microsoft and Office 365 licence packages. Following consultancy, we deploy Microsoft Teams based on your requirements and install across all relevant PCs and devices. This can also include the addition of useful integrations such as Planner and Stream.
As Teams uses SharePoint Online for storing files, we can also configure this for your requirements. And as an experienced SharePoint developer, we can also develop more advanced solutions for you as well.
Our consultants will then assist with user training and methods to ensure successful adoption. And we can also supply audio and visual hardware to make use of Teams’ calling functionality if required.
To discuss a Teams implementation please get in touch: